Analysis Responses

IDEA Audit

Category: User Experience

The IDEA audit is a mixed-method data collection and analysis tool that helps professionals and organizations to gather people's perception of inclusion, diversity, equity and accessibility. The IDEA audit helps teams to deeply understand the perception people have about inclusion, diversity, equity and accessibility in an organization or a specific environment and informs with data and insights future strategic design actions.

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Implementation of Assistive Technologies and Robotics in Long-Term Care Facilities: A Three-Stage Assessment Based on Acceptance, Ethics, and Emotions

Category: User Experience

Assistive technologies including assistive robots (AT/AR) appear to be a promising response to the increasing prevalence of older adults in need of care. An increasing number of long-term care facilities (LTCFs) try to implement AT/AR in order to create a stimulating environment for aging well and to reduce workload for professional care staff. The implementation of new technologies in an organization may lead to noticeable cultural changes in terms of social interactions and care practices associated with positive or negative emotions for the employees. This applies especially for LTCFs with high rates of vulnerable residents affected by increasing care needs and specific ethics in nursing and cultural rules within the setting. Thus, systematic consideration in leadership management of emotions and ethical aspects is essential for stakeholders involved in the implementation process. In this article, we explicitly focus on the emotions of the employees and leaders within LTCFs. We relate to direct consequences for the organizational well-being and culture, which is of course (indirectly) affecting patients and residents. While aspects of technology acceptance such as safety and usefulness are frequently discussed in academic literature, the topic of emotion-management and ethical questions during the organizational implementation process in LTCFs received little attention. Emotional culture entails affective values, ethical norms and perceptions of employees and further investigation is needed to address the importance of transformational leadership during implementation process. For this purpose, we developed a three-staged assessment tool for implementation of AT/AR in long-term care institutions. Acceptance (A), ethical acceptability (A) and emotional consequences (E) are considered as comprehensive assessment, in which emotional consequences comprise management aspects of transformational leadership (T), emotion-management (E) and organizational culture (O). Based on AAE and TEO, this paper presents an integrated framework illustrated with a illustrative example and aims to combine established approaches with ethical insights in order to unfold potentials of AT/AR in LTCSs.

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Inclusive Design Canvas

Category: User Experience

The Inclusive Design Canvas is a strategic design template that helps teams to ask the right questions and to embrace inclusion, diversity, equity and accessibility in the design process. With the Inclusive Design Canvas, teams can brainstorm more inclusive ideas and run co-design sessions by discovering peoples' journeys, their capabilities, their needs and turn challenges into opportunities with bespoke design actions. Break the blank page syndrome, download the Inclusive Design Canvas, and start brainstorming ideas and design more inclusively.

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Innovation ecosystem for smart elderly care (I-CARE-SMART)

Category: Projects

The project will deliver a comprehensive toolset with practical guidance on how to engage seniors and businesses in user-focused co-creation and open innovation. The development of innovative solutions together with final users will be piloted in interactive co-creation sessions and living-lab tests. Additionally, the project will create a SilverStar? platform to facilitate co-creation processes across borders.

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Intelligent lighting system for comfortable living of the older people

Category: Projects

This research deals with the IoT-system development, that based on lighting and thermal comfortable parameters for improving the comfortable living of the older people. Also the second task of the IoT-system is avoiding and predicting instant decreasing of health level for older people based on data photoplethysmogram.IoT system uses the fuzzy knowledge base on the edge level for decreasing the computational complicity. For knowledge base development on cloud level the deep learning, clustering and fuzzy logic methods were used.

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Intergenerational Activities

Category: User Experience

Intergenerational Activities

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Isolating together during COVID-19: Results from the Telehealth Intervention Program for older adults

Category: User Experience

A pressing challenge during the COVID-19 pandemic and beyond is to provide accessible and scalable mental health support to isolated older adults in the community. The Telehealth Intervention Program for Older Adults (TIP-OA) is a large-scale, volunteer-based, friendly telephone support program designed to address this unmet need

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ITHACA - InnovaTion in Health And Care for All

Category: Projects

Nine regions from the EU share experiences and good practices on smart health and care innovation, to improve active and healthy ageing of the population. A key aim is to refine regional policies in order to support innovative businesses, create growth and scale up the deployment of innovative health and care solutions. n the end, the result is smarter healthcare policies and stronger regional and interregional ecosystems for the benefit of European citizens.

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Journal of Enabling Technologies

Category: User Experience

Reports on innovations around how technologies are used and evaluated in practice, and the impact that they have on the people using them

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Learning from COVID-19: Design, Age-friendly Technology, Hacking and Mental Models

Category: User Experience

Journal paper: Abstract: In March 2020 the United Nations published an open brief for the creative community to propose interventions to the unfolding COVID-19 pandemic. However, when faced with unprecedented wicked problems such as these, the rigour of design and creative processes can tested. COVID-19 has demonstrated how important human centred design responses are in understanding the worldviews and ecosystems of users. Ad hoc design responses or design hacks have demonstrated that they have a role to play in how we create our future individual, community and societal ecosystems. In terms of age friendly design, this pandemic makes us envision what should be, furthermore, how we could create better products and services through technology. For our ageing communities ?ocooning' and other social restriction measures have exposed technological deficiencies for the needs of older people and opens up questions of our future preparedness for a growing ageing society. Now more than ever, designers need to understand the behavioural mind-set of older people in their own ecosystem and understand existing mental models. In this opinion piece we posit what acts of design hacking can lead us to greater understanding of users mental models and therefore better understanding of technology needs for both older and younger adults. While presenting various examples of how design hacking is conducted by citizens and participants alike, it shows that it offers designers differing perspectives, experiences and inspiration for technology.

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