A participatory user-centred design process for IT-enabled health service for the integrated management of hypertension

A participatory user-centred design process for IT-enabled health service for the integrated management of hypertension

Category:
User Experience

Net4Age Ontology Terms:
aging , design , healthcare , technology , usability

Description:

The approach was taken by a group of five procurers to set specifications for a joint procurement of value-based research and development services for IT-supported integrated hypertension management. The approach considered the unmet needs of patients and health systems of the involved procurers.

Overview: 
User-centred approach taken by a group of five procurers to set specifications for the procurement of value-based research and development services for IT-supported integrated hypertension management. The approach considered the unmet needs of patients and health systems of the involved regions. The procurers established a framework for requirements and a solution design consisting of nine building blocks, divided into three domains: service delivery, devices and integration, and health care organisation.

Objectives: 
Define an approach for designing digital health and care solutions combining User-Centred Design and Use Case Driven Approach, using integrated hypertension management as a use-case.

Initiatives: 
The initiative clearly describes a practical implementation of a user-centred approach from ideation to requirements specification.
Shortcomings: 
The article does not describe how the approach can be translated into other disease management.
Relevance: 
5
Relevance Description: 
Very relevant initiative of a co-creation process for disease management. The initiative has been implemented in several EU countries.
Quality: 
5
Opinion: 
Very good initiative including healthcare professionals and patients.
Overlap: 
No
Overlap Detail: 
Sources: 
https://www.mdpi.com/1377044
Keywords: 
user-centred design; digital health; hypertension; mHealth; integrated care; chronic care model; active and healthy aging; self-monitoring; health innovation; innovative procurement
Email: 
miriamcabrita@shine2.eu